Shipping Information

Delivery Information

Processing and Shipping Time

Orders are processed within 1-4 business days. Standard shipping typically takes 6-12 business days. Expedited shipping is available for an additional fee.

Shipping Rates

Shipping rates vary depending on location and chosen method. Rates are calculated at checkout.

Shipping Areas

Currently, ComfoKnee ships only within the United States, EU.

Return & Refund Policy

Return Address for US

ComfoKnee
19655 E 35th Dr, Suite #100
Aurora, CO 80011, USA

Return Address for EU

ComfoKnee
Kleine Esch 669
2841 MK Moordrecht, Netherlands

Returns

We offer a 60-day satisfaction guarantee. To initiate a return, please contact our customer support here within 60 days of receiving the product.

  • Products must be returned in original packaging.
  • You are responsible for return shipping costs unless the product was damaged or incorrect.

Refunds

Upon receiving and inspecting your return, refunds will be issued to your original payment method within 5-7 business days.

Damaged or Incorrect Items

If you receive damaged or incorrect products, please contact us immediately here . We'll cover return shipping and provide replacements promptly.